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Event Planners, Meet Your Planning Edge: A VA Who Runs the Backend Like Clockwork
You juggle timelines, vendors, clients, and the occasional crisis, all while trying to stay one step ahead. YSO pairs planners with trained Virtual Assistants who understand event coordination, vendor workflows, and client expectations.
From onboarding to day-of logistics, we help you stay organized—without losing your edge.
Planning events is high-stakes and high-stress. You shouldn’t have to manage it all alone.
We understand the constant coordination it takes to juggle clients, vendors, and timelines. YSO helps you hand off the chaos.
Lead Management Overload
Leads come in while you're at site visits and by the time you respond, they've moved on.
The Timeline Trap
Venue walkthroughs, client calls, vendor confirmations... but no one’s tracking it all in one place.
Paperwork Paralysis
You’re focused on the next event but paperwork from the last one is still incomplete.
Vendor + Client
Follow-Up Gaps
You forget to follow up, or worse, a vendor forgets to follow through and it reflects on you.
No Repeatable Workflow
Timelines, checklists, onboarding every client feels like starting from scratch.
Doing It All =
Doing Too Much
You’re wearing all the hats: coordinator, communicator, administrator, therapist.
Think of your VA like a project coordinator you don’t have to train - reliable, organized, and always one step ahead.
Event Success Spotlight: DJ Will
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Trusted by Small Business Owners Who've Been Burned Before
Hear from small business owners who reclaimed their time and grew their businesses with our virtual assistants
Will Gill, Founder
"As my entertainment business started to bring in more bookings, I found myself spending more time on backend tasks than actual performances. From contracts & invoices to initial meetings & finalization meetings, doing all of this alone eventually caught up to me. Not to mention, an increase in my family means that time needed to be allotted strategically. Enter YSO.
Through a referral of a cohort in the same industry, I met Jenna. I was quite hesitant for about the first 4 weeks of working with her team. This is because I assumed only I could pull off managing behind the scenes work and "talking the way I talk" to clients. With the creation of an SOP, Jenna was able to learn my how and why my company books and executes events. This insured that a new team member can always be brought in and fit right into place in little to no time. Jenna and YSO even has their own dedicated team who shadows my new hires to make sure nothing slips through the cracks during the learning process.
I could go on, but now I feel like Im exposing the secrets to what makes YSO the best IMO. Jenna is a strongly recommended long term ally for all small businesses and startups."
100+ businesses have trusted our virtual assistants to handle their administrative tasks so they can focus on what they do best.
Pick the support level that works for your business
Flexible plans designed specifically for businesses at different stages
Part-Time, Lite Support
20 hrs/week
The “just give me a great VA” package for hands-on business owners who already have systems in place and prefer to handle training and management themselves.
Best for: Business owners who want help executing but prefer to stay in control of training and day-to-day management.
End-to-end recruitment and vetting by our team
You handle onboarding, training, and ongoing management internally
Guaranteed replacement if a hire doesn’t work out
👉 Ideal if you already have SOPs and just need the right person in place.
Most Popular
Full-Time, White Glove Support
40 hrs/week
We don’t just find your VA — we fully onboard, train, and manage them with U.S.-based oversight so you don’t have to lift a finger. You get a turnkey solution.
Best for: Business owners who want operational support without spending time hiring, training, or managing.
Everything in Lite Support
Custom onboarding process tailored to your workflows
U.S.-led SOP development or refinement
Manager-led training and shadowing support
90-day training and performance oversight
👉 You get a fully integrated VA without the learning curve or management overhead.
Systems + Support
Custom plan
You get a trained assistant plus our operations team to build better workflows, set up your CRM, and streamline how your business runs.
Best for: Owners ready to level up their operations with expert help and real structure.
Everything in White Glove Setup
Dedicated assistant
Custom workflows setup
Business process optimization
CRM implementation & setup
Systems documentation
Complete operations support
👉 Build the engine that powers your business while we handle the admin.
Need something custom? We've got you. Book a call and we'll walk you through options.
"But will they really get it?" Yes. Here's why.
We understand the unique needs of event vendors and have helped hundreds of owners reclaim their time
How do I know they'll understand my business? We specialize in working with trades and home service businesses. Your VA will already know how to support businesses like yours—and we stay involved to make sure they're delivering. They're familiar with industry terminology, service calls, scheduling needs, and common customer inquiries for your specific business type.
Do I have to train them? Nope. That's our job. We'll onboard them to your tools, workflows, and customers. Our virtual assistants are pre-trained in common home service business operations, including ServiceTitan, QuickBooks, and other industry-standard tools. We handle the training so you can focus on your work.
What if it doesn't work out? We guarantee a replacement VA, fast and free. But 90% of our matches stick long-term. We carefully vet and match each assistant based on your specific business needs, which is why our satisfaction rate is so high.
What's the cost? Less than hiring in-house—and no overhead. We offer flexible packages starting from 20 hours per month for solo owner-operators, 40 hours per month for small team owners (including admin, customer support, and light bookkeeping), and 40 hours per week for scaling home service companies needing full business support.
What types of tasks can a virtual assistant handle for my business? Our virtual assistants can handle a wide range of tasks: answering and returning customer calls, scheduling jobs and sending confirmations, following up on estimates and unpaid invoices, managing your inbox and calendar, entering receipts/mileage/expenses into QuickBooks, tracking leads and CRM updates, posting updates to social media, and ordering materials or permits.
Can virtual assistants use our existing business software? Yes, our VAs are trained to work with home service industry software including Service Titan, Jobber, Housecall Pro, QuickBooks, and other common business management tools. We'll create custom SOPs for your specific systems to ensure seamless integration.
How do your virtual assistants handle emergency service calls? Our VAs follow your specific protocols for emergencies - they can quickly identify true emergencies, prioritize urgent calls, gather key information about the issue, and immediately coordinate with your on-call service professionals. We understand that emergency response is critical in the home service industry.
Is there a minimum contract period? We keep it simple with month-to-month agreements. No long-term contracts required. We're confident in our service and know you'll want to keep your assistant once you see the difference they make for your business.
Get Your Dedicated Small
Business Assistant
Schedule a free consultation to discuss your business needs and see how we can help you reclaim 15+ hours per week
24/7 Availability
No Long-Term Contracts
Industry-Specific Training
About Us
Founded by American entrepreneurs who understand your challenges
Jenna H.
Co-Founder
Our Story
We’re Jenna and Alexis — two serial entrepreneurs who’ve been in the trenches of building and scaling service businesses. We know exactly what it’s like to juggle everything: answering customer calls, managing invoices, scheduling jobs, chasing down payments — all while trying to grow.
That’s why we started Your Startup Operations (YSO) — to build the kind of support system we wish we had when we were running our own companies solo.
Our Virtual Assistant (VA) services are designed specifically for home-service providers who are ready to get out of the day-to-day chaos and focus on what they do best. Whether you're an electrician, plumber, landscaper, or contractor, we help take admin, scheduling, customer service, and follow-ups off your plate — with trained, managed VAs that actually get your business.
We’re not a faceless VA directory. We’re operators, just like you — and we’re here to help you run a tighter, more profitable, and way less stressful business.
Alexis S.
Co-Founder