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Running a home service business is chaos. Admin shouldn't add to it.
We understand the unique operational challenges facing
home service business owners
Too many calls, not enough hands
You are answering phones, booking jobs, following up with clients, and handling billing while trying to be on-site. It is too much for one person.
Scheduling chaos
Stop spending hours juggling appointments and crew coordination. We'll handle your calendar while you focus on serving your customers.
Estimates and invoices falling behind
Get estimates and invoices out promptly to improve cash flow, even when you're exhausted from a full day of service calls.
Backlog of admin tasks
We'll process receipts, customer notes, and job details promptly so nothing falls through the cracks.
Can't keep up with follow-ups
Never lose a job because of delayed follow-up. Our VAs ensure every lead and proposal gets timely attention.
Burnout from doing it all
Reclaim your evenings and weekends by delegating admin work while you focus on growing your business.
Think of them like your office manager—but remote, reliable, and way less expensive.
Trusted by Small Business Owners Who've Been Burned Before
Hear from small business owners who reclaimed their time and grew their businesses with our virtual assistants
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Georgia, Co-Founder
I can now focus on more important tasks for the business like the accounting side, planning the budget, and understanding their profits. With the VA handling creating invoices, I can spend more time on strategic projects, like expanding to other states.
100+ businesses have trusted our virtual assistants to handle their administrative tasks so they can focus on what they do best.
Pick the support level that works for your business
We know startups and small businesses need to be nimble and strategic with their resources. We offer value-driven operational services for startups and small businesses.
VA Lite
40 hours/week
The “just give me a great Admin Assistant” package for hands-on business owners who already have systems in place and prefer to handle training and management themselves.
Best for: Business owners who want help executing but prefer to stay in control of training and day-to-day management.
End-to-end recruitment and vetting by our team
You handle onboarding, training, and ongoing management internally
Guaranteed replacement if a hire doesn’t work out
👉 Ideal if you already have SOPs and just need the right person in place.
Most Popular
White Glove
40 hrs/week
We don’t just find your Admin Assistant, we fully onboard, train, and manage them with U.S.-based oversight so you don’t have to lift a finger. You get a turnkey solution.
Best for: Business owners who want operational support without spending time hiring, training, or managing.
Everything in Lite Support
Custom onboarding process tailored to your workflows
U.S.-led SOP development or refinement
Manager-led training and shadowing support
90-day training and performance oversight
👉 You get a fully integrated Ops Assistant without the learning curve or management overhead.
CRM + White Glove
Custom plan
You get a trained assistant plus our operations team to build better workflows, set up your CRM, and streamline how your business runs.
Best for: Owners ready to level up their operations with expert help and real structure.
Everything in White Glove Setup
Dedicated assistant
Custom workflows setup
Business process optimization
CRM implementation & setup
Systems documentation
Complete operations support
👉 Build the engine that powers your business while we handle the admin.
Need something custom? We've got you. Book a call and we'll walk you through options.
"But will they really get it?" Yes. Here's why.
We understand the unique needs of home service business owners and have helped hundreds of owners reclaim their time
How do I know they'll understand my business? We specialize in working with trades and home service businesses. Your VA will already know how to support businesses like yours—and we stay involved to make sure they're delivering. They're familiar with industry terminology, service calls, scheduling needs, and common customer inquiries for your specific business type.
Do I have to train them? Nope. That's our job. We'll onboard them to your tools, workflows, and customers. Our virtual assistants are pre-trained in common home service business operations, including ServiceTitan, QuickBooks, and other industry-standard tools. We handle the training so you can focus on your work.
What if it doesn't work out? We guarantee a replacement Ops Assistant, fast and free. But 90% of our matches stick long-term. We carefully vet and match each assistant based on your specific business needs, which is why our satisfaction rate is so high.
What's the cost? Less than hiring in-house, without the overhead. Our main package provides 40 hours per week of dedicated operational support, helping business owners delegate admin, follow-ups, customer support, and day-to-day tasks so they can focus on growth.
What types of tasks can an ops assistant handle for my business? Our ops assistants can handle a wide range of tasks: answering and returning customer calls, scheduling jobs and sending confirmations, following up on estimates and unpaid invoices, managing your inbox and calendar, entering receipts/mileage/expenses into QuickBooks, tracking leads and CRM updates, posting updates to social media, and ordering materials or permits.
Can admin assistants use our existing business software? Yes, our Admin Assistants are trained to work with home service industry software including Service Titan, Jobber, Housecall Pro, QuickBooks, and other common business management tools. We'll create custom SOPs for your specific systems to ensure seamless integration.
Is there a minimum contract period? We keep it simple with month-to-month agreements. No long-term contracts required. We're confident in our service and know you'll want to keep your assistant once you see the difference they make for your business.
Get Your Dedicated Small
Business Assistant
Schedule a free consultation to discuss your home service business needs and see how we can help you reclaim 15+ hours per week
24/7 Availability
No Long-Term Contracts
Industry-Specific Training
About Us
Founded by American entrepreneurs who understand your challenges
Jenna H.
Co-Founder
Our Story
Jenna and Alexis have spent their careers building and operating businesses, not just advising from the sidelines. After seeing how often founders became trapped in daily operations, they created YSO to provide a better solution than traditional admin support or freelance help.
YSO helps founders delegate with confidence by combining operational systems, process clarity, and dedicated virtual assistant support. The focus is simple. Remove the founder as the bottleneck, create structure, and help businesses scale without chaos.
Everything YSO does is grounded in real startup and service-business experience, with an emphasis on execution, accountability, and long-term operational stability.
Alexis S.
Co-Founder