FAQs

Your VA can support a wide range of administrative and operational tasks such as inbox management, scheduling, CRM updates, client follow ups, and general back office support. Tasks that require highly specialized expertise such as advanced copywriting, graphic design, or technical development may fall outside the scope of a standard VA role.

Your VA can work in the time zone you prefer.

Yes, VAs typically work a set shift based on your preferred schedule. Flexible hours are also available if needed.

Yes. YSO’s standard policy includes 3 sick days and 10 paid time off (PTO) days per year, but we can adjust this to match your company’s existing policy.

We take data security seriously. All VAs complete background checks, identity verification, cybersecurity training, and sign confidentiality agreements. VPN use is required for any work involving sensitive data. Clients are responsible for sharing and enforcing any industry specific compliance requirements or internal security protocols.