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Pre-Trained & Managed Legal Assistants

Your dedicated legal assistant handles client intake, invoicing, and case follow-ups so you can focus on the law, not the logistics.

Trusted by leading legal professionals

Running a law practice is demanding. Admin shouldn’t make it harder.

We understand the unique operational challenges that come with running a modern law firm.

You don’t have to do it all yourself

Between client calls, filings, and billing, your day disappears into admin. A dedicated legal VA can give you your time and focus back.

Stay focused, not frazzled

We’ll manage your meetings, case schedules, and reminders so your day runs like clockwork, no more double bookings or missed deadlines.

Invoices overdue, hours undercounted

You’re working nonstop, but unbilled time means lost revenue. Our trained legal VAs make sure your billing is accurate, timely, and fully collected.

Administrative backlog, handled.

Our trained legal assistants keep your records current and your workflows organized, no missed details, no loose ends.

Client care shouldn’t slip through the cracks

Your legal VA keeps every client and lead moving forward, on time, every time.

Too many cases, not enough hours

Let our legal VAs handle the admin load so you can focus on growth, not exhaustion.

Think of them like your office manager but remote, reliable, and way less expensive.

Trusted by Small Business Owners Who've Been Burned Before

Hear from small business owners who reclaimed their time and grew their businesses with our virtual assistants

"YSO came so highly recommended, I didn’t even shop around. And honestly—they’ve exceeded our wildest expectations."

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Craig & Elliot

Co-founders, Saphineia

Hear it from other businesses that trusted our virtual assistants to handle their administrative tasks, which led to business growth.

The right support at the right time, built for your practice

Flexible plans designed specifically for legal firms at different stages

Part-Time, Lite Support

20 hrs/week

The “just give me a great VA” package for hands-on business owners who already have systems in place and prefer to handle training and management themselves.

Best for: Business owners who want help executing but prefer to stay in control of training and day-to-day management.

End-to-end recruitment and vetting by our team

You handle onboarding, training, and ongoing management internally

Guaranteed replacement if a hire doesn’t work out

👉 Ideal if you already have SOPs and just need the right person in place.

Most Popular

Full-Time, White Glove Support

40 hrs/week

We don’t just find your VA — we fully onboard, train, and manage them with U.S.-based oversight so you don’t have to lift a finger. You get a turnkey solution.

Best for: Business owners who want operational support without spending time hiring, training, or managing.

Everything in Lite Support

Custom onboarding process tailored to your workflows

U.S.-led SOP development or refinement

Manager-led training and shadowing support

90-day training and performance oversight 

👉 You get a fully integrated VA without the learning curve or management overhead.

Systems + Support

Custom plan

You get a trained assistant plus our operations team to build better workflows, set up your CRM, and streamline how your business runs.

Best for: Owners ready to level up their operations with expert help and real structure.

Everything in White Glove Setup

Dedicated assistant

Custom workflows setup

Business process optimization

CRM implementation & setup

Systems documentation

Complete operations support

👉 Build the engine that powers your business while we handle the admin.

Need something custom? We've got you. Book a call and we'll walk you through options.

"But will they really get it?" Yes. Here's why.

We understand the unique needs of law firms and have helped hundreds of attorneys reclaim their time.

How do I know they'll understand my business? We specialize in working with trades and home service businesses. Your VA will already know how to support businesses like yours—and we stay involved to make sure they're delivering. They're familiar with industry terminology, service calls, scheduling needs, and common customer inquiries for your specific business type.

Do I have to train them? Nope. That's our job. We'll onboard them to your tools, workflows, and customers. Our virtual assistants are pre-trained in common home service business operations, including ServiceTitan, QuickBooks, and other industry-standard tools. We handle the training so you can focus on your work.

What if it doesn't work out? We guarantee a replacement VA, fast and free. But 90% of our matches stick long-term. We carefully vet and match each assistant based on your specific business needs, which is why our satisfaction rate is so high.

What's the cost? Less than hiring in-house—and no overhead. We offer flexible packages starting from 20 hours per month for solo owner-operators, 40 hours per month for small team owners (including admin, customer support, and light bookkeeping), and 40 hours per week for scaling home service companies needing full business support.

What types of tasks can a virtual assistant handle for my business? Our virtual assistants can handle a wide range of tasks: answering and returning customer calls, scheduling jobs and sending confirmations, following up on estimates and unpaid invoices, managing your inbox and calendar, entering receipts/mileage/expenses into QuickBooks, tracking leads and CRM updates, posting updates to social media, and ordering materials or permits.

Can virtual assistants use our existing business software? Yes, our VAs are trained to work with home service industry software including Service Titan, Jobber, Housecall Pro, QuickBooks, and other common business management tools. We'll create custom SOPs for your specific systems to ensure seamless integration.

How do your virtual assistants handle emergency service calls? Our VAs follow your specific protocols for emergencies - they can quickly identify true emergencies, prioritize urgent calls, gather key information about the issue, and immediately coordinate with your on-call service professionals. We understand that emergency response is critical in the home service industry.

Is there a minimum contract period? We keep it simple with month-to-month agreements. No long-term contracts required. We're confident in our service and know you'll want to keep your assistant once you see the difference they make for your business.

Plumber

You've built a solid business.
Let us help you run it smoother.

Take the first step toward reclaiming your time. Schedule a free discovery call to see if our virtual assistant service is right for your legal offices.

There's zero pressure. Just a quick chat to see if we're a fit.

Get Your Dedicated Legal Virtual Assistant

Schedule a free consultation to discuss your firm’s needs and see how we can help you reclaim 15+ billable hours each week.

24/7 Availability

No Long-Term Contracts

Industry-Specific Training

“I thought only I could handle the backend of my business — until YSO stepped in and nailed it. They’re the secret weapon every small business needs."

- Will Gill, Owner

About Us

Founded by American entrepreneurs who understand your challenges

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Jenna H.

Co-Founder

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Our Story

We’re Jenna and Alexis — two serial entrepreneurs who’ve been in the trenches of building and scaling service businesses. We know exactly what it’s like to juggle everything: answering customer calls, managing invoices, scheduling jobs, chasing down payments — all while trying to grow.

That’s why we started Your Startup Operations (YSO) — to build the kind of support system we wish we had when we were running our own companies solo.

Our Virtual Assistant (VA) services are designed specifically for home-service providers who are ready to get out of the day-to-day chaos and focus on what they do best. Whether you're an electrician, plumber, landscaper, or contractor, we help take admin, scheduling, customer service, and follow-ups off your plate — with trained, managed VAs that actually get your business.

We’re not a faceless VA directory. We’re operators, just like you — and we’re here to help you run a tighter, more profitable, and way less stressful business.

Alexis S.

Co-Founder

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