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Florists, Meet Your Behind-the-Blooms Lifeline: An Admin Assistant Who Keeps the Details in Bloom
You’re on your feet designing, sourcing, and setting up, but the admin never stops. YSO matches florists with Admin Assistants trained to handle quotes, deliveries, vendor coordination, and client communication.
We handle the inbox so you can handle the flowers.
You work in beauty and precision. But behind-the-scenes tasks rarely feel that way.
We understand the pace of events, installations, and setups and bring calm to the backend of your floral business.
Lost in the Petal Pile
You're designing installations while new leads sit unopened for days.
Setup + Drop-Off Mayhem
Delivery windows, venue setups, returns, it’s too much to manage solo.
Contracts
Collecting Dust
You’re buried in stems but paperwork still needs to be signed and paid.
Mood Boards That Never Get Sent
From sending visuals to collecting feedback, admin tasks just don’t get done.
Every Order is
a Custom Sprint
Every event starts with a blank doc and a blank calendar.
Too Many Roles,
One Designer
You’re the designer, the driver, the sales team and it’s wearing you out.
Think of your Admin Assistant like a design assistant who handles logistics while you focus on creating beauty.
Event Success Spotlight
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Trusted by Small Business Owners Who've Been Burned Before
Hear from small business owners who reclaimed their time and grew their businesses with our virtual assistants
Will G., Founder
As my entertainment business started to bring in more bookings, I found myself spending more time on backend tasks than actual performances. Enter YSO. Through a referral of a cohort in the same industry, I met Jenna. With the creation of an SOP, Jenna was able to learn my how and why my company books and executes events. Jenna and YSO even has their own dedicated team who shadows my new hires. Jenna is a strongly recommended long term ally for all small businesses and startups.
100+ businesses have trusted our virtual assistants to handle their administrative tasks so they can focus on what they do best.
Pick the support level that works for your business
We know startups and small businesses need to be nimble and strategic with their resources. We offer value-driven operational services for startups and small businesses.
VA Lite
40 hours/week
The “just give me a great Admin Assistant” package for hands-on business owners who already have systems in place and prefer to handle training and management themselves.
Best for: Business owners who want help executing but prefer to stay in control of training and day-to-day management.
End-to-end recruitment and vetting by our team
You handle onboarding, training, and ongoing management internally
Guaranteed replacement if a hire doesn’t work out
👉 Ideal if you already have SOPs and just need the right person in place.
Most Popular
White Glove
40 hrs/week
We don’t just find your Admin Assistant, we fully onboard, train, and manage them with U.S.-based oversight so you don’t have to lift a finger. You get a turnkey solution.
Best for: Business owners who want operational support without spending time hiring, training, or managing.
Everything in Lite Support
Custom onboarding process tailored to your workflows
U.S.-led SOP development or refinement
Manager-led training and shadowing support
90-day training and performance oversight
👉 You get a fully integrated Ops Assistant without the learning curve or management overhead.
CRM + White Glove
Custom plan
You get a trained assistant plus our operations team to build better workflows, set up your CRM, and streamline how your business runs.
Best for: Owners ready to level up their operations with expert help and real structure.
Everything in White Glove Setup
Dedicated assistant
Custom workflows setup
Business process optimization
CRM implementation & setup
Systems documentation
Complete operations support
👉 Build the engine that powers your business while we handle the admin.
Need something custom? We've got you. Book a call and we'll walk you through options.
"But will they really get it?" Yes. Here's why.
We understand the unique needs of event vendors and have helped hundreds of owners reclaim their time
How do I know they'll understand my business? We specialize in working with event businesses. Your Admin Assistant will already know how to support businesses like yours—and we stay involved to make sure they're delivering. They're familiar with industry terminology, service calls, scheduling needs, and common customer inquiries for your specific business type.
Do I have to train them? Nope. That's our job. We'll onboard them to your tools, workflows, and customers. Our virtual assistants are pre-trained in common home service business operations, including Honeybook, QuickBooks, and other industry-standard tools. We handle the training so you can focus on your work.
What if it doesn't work out? We guarantee a replacement Ops Assistant, fast and free. But 90% of our matches stick long-term. We carefully vet and match each assistant based on your specific business needs, which is why our satisfaction rate is so high.
What's the cost? Less than hiring in-house, without the overhead. Our main package provides 40 hours per week of dedicated operational support, helping business owners delegate admin, follow-ups, customer support, and day-to-day tasks so they can focus on growth.
What types of tasks can an ops assistant handle for my business? Our ops assistants can handle a wide range of tasks: answering and returning customer calls, scheduling jobs and sending confirmations, following up on estimates and unpaid invoices, managing your inbox and calendar, entering receipts/mileage/expenses into QuickBooks, tracking leads and CRM updates, posting updates to social media, and ordering materials or permits.
Can admin assistants use our existing business software? Yes, our Admin Assistants are trained to work with event industry softwares including Honeybook, QuickBooks, and other common business management tools. We'll create custom SOPs for your specific systems to ensure seamless integration.
Is there a minimum contract period? The minimum commitment depends on the package: • Lite: No minimum, month-to-month • White-Glove: 3-month minimum • White-Glove + CRM: 6-month minimum After the initial period, services continue month-to-month.
Get Your Dedicated Small
Business Assistant
Schedule a free consultation to discuss your business needs and see how we can help you reclaim 15+ hours per week
24/7 Availability
No Long-Term Contracts
Industry-Specific Training
About Us
Founded by American entrepreneurs who understand your challenges
Jenna H.
Co-Founder
Our Story
Jenna and Alexis have spent their careers building and operating businesses, not just advising from the sidelines. After seeing how often founders became trapped in daily operations, they created YSO to provide a better solution than traditional admin support or freelance help.
YSO helps founders delegate with confidence by combining operational systems, process clarity, and dedicated virtual assistant support. The focus is simple. Remove the founder as the bottleneck, create structure, and help businesses scale without chaos.
Everything YSO does is grounded in real startup and service-business experience, with an emphasis on execution, accountability, and long-term operational stability.
Alexis S.
Co-Founder