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Hire a Virtual Assistant Trained To Support Home Service Businesses

Let us hire, train, manage, and optimize your virtual assistant so you can focus on delivering quality service while we handle the rest.

If These Challenges Sound Familiar, A Virtual Assistant Could Be the Key:

Too Many Hats

You are answering phones, booking jobs, following up with clients, and handling billing while trying to be on-site. It is too much for one person.

Leads Falling Through The Cracks

You get calls and messages but lose track of who to follow up with. Missed opportunities are costing you money.

No Clear Systems

Tasks live in your head or scattered across sticky notes. When someone new joins, there is no process to follow.

Slow Invoicing And Payments

Invoices go out late, reminders are forgotten, and cash flow suffers.

Too Much Time
On Admin

You are spending your evenings doing paperwork instead of resting or growing your business.

Why Virtual Assistants Might Be

Your New Best Hire

Here's how a skilled virtual assistant can transform the way

home service businesses operate by taking over essential yet

time-consuming tasks.

Effortless Scheduling And Dispatch

VAs handle job bookings, send reminders, and coordinate your daily routes so nothing slips through the cracks.

Reliable Customer Communication

They respond to calls, emails, and texts, follow up on quotes, and gather client feedback to keep your service top-tier.

Faster Invoicing and Payment Tracking

From sending invoices to managing overdue payments, your VA keeps cash flow moving.

More Time For Growth

With the backend handled, you can focus on scaling your business, serving more clients, and taking real time off.

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Meet your VA Manager

After years of working alongside service-based business owners, Alexis saw how overwhelmed they often were, constantly juggling client relationships, administrative tasks, and operational responsibilities. Understanding these challenges firsthand, Alexis now leads a team of highly skilled VAs, personally managing and overseeing each one. She works closely with every new client to pinpoint their most time-consuming pain points, develop customized workflows, and ensure their VA is fully trained to provide seamless support.

Her mission? To help home service businesses reclaim their time, focus on growth, and deliver exceptional experiences to their clients

Let Your VA Handle

These Important Tasks For You

Scheduling and Dispatching

  • Booking jobs and sending confirmations

  • Managing cancellations and reschedules

  • Planning daily routes for your crew

Customer Communication

  • Responding to calls, emails, and texts

  • Following up with estimates and open quotes

  • Sending service reminders and review requests

Billing and Financial Tasks

  • Creating and sending invoices

  • Tracking overdue payments

  • Uploading receipts and logging expenses

Administrative Support

  • Updating customer information and job notes

  • Uploading photos and records from job sites

  • Tracking job progress and completion status

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Happy YSO Clients Around the World

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Rosa S., VP of Operations

"Working with Your Startup Operations made the tough recruitment environment we were experiencing disappear! We hired them to help fill several Immigration Specialist and Account Executive roles for us in mid 2022. The team was always responsive to our requests, and we knew we could turn around a new role in half the time other recruiters were taking. We weren't just one of 20 AE roles they were trying to fill, we got candidates that had the specialized skills we were after.

 

The team also diligently heard our feedback on candidates and improved every round, we were thrilled with the quality and quantity that we received. 

As a small People Ops team YSO was a perfect fit for us as we needed specialized roles filled asap. We'll definitely be using them again in the future."

The Proven YSO Process

1.

Recruit

Streamline hiring for an executive assistant. We manage sourcing, three interview rounds, trial tasks, and internal validation. You only meet the top two candidates and make the final decision.

2.

Develop SOP

SOPs are detailed guides ensuring task consistency. We craft
SOPs and training materials for your virtual assistant tasks,
serving as valuable assets for future hires and training.

3.

Train & Oversee

We handle VA training: up to 150 hours in the first 3 months. Skip
the hassle; we ensure your Virtual Assistant's success through
effective onboarding and personalized training.

4.

Quality Control

We manage your VA's quality for the first three months. Daily
audits, Q&A, and feedback ensure precise and high-standard work, relieving you of the oversight burden.

5.

Ongoing Support

Save time recruiting for a virtual assistant. We handle the process, conducting three interviews, trial tasks, and internal validation. You only interview two final candidates and make the choice.

Our Case Studies

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Filling Contract Roles on Demand for a Design Agency

As part of the team, YSO provides the on-demand recruiting support that Cake & Arrow needs to fulfill contract roles at a predictable, affordable monthly cost.  

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Streamlining Admin Tasks with Virtual Assistant Management

Integrity Financial faced challenges with on-site staff turnover, lacked time for additional training, and felt overwhelmed in their business, seeking operational support.

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Customizing Financial Reports to Drive Business Results

Our client gained new insights that helped grow his business with a customized P&L. As a small business owner, he was able to delegate the tedious financial reporting and focus on sales. 

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Doubling Business for TwinTechnologies with VA Support

TwinTechnologies faced challenges in managing administrative tasks, client communications, vendor coordination, project management, and overall business scalability.

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