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Construction Virtual Assistant
Remote - Full Time
About Your Startup Operations
Your Startup Operations is a boutique agency providing operational services to small businesses. We work primarily with small business owners in the United States and our vision is to give power to the people who own small businesses by delivering white glove service while maintaining flexibility, care and affordability.
Our Score Values
Solution-focused: Think critically and propose solutions independently.
Curiosity: Ask questions and actively seek understanding.
Ownership: Take full accountability and responsibility for your role.
Resourcefulness: Use all available resources to solve challenges or answer questions.
Excellence: Deliver high-quality work and exceptional results.
Who You Are
• You're the kind of person who keeps things running before anyone has to ask: organized by default, proactive by nature.
• You're comfortable on the phone. Not just okay with it, you actually enjoy talking to people and know how to make them feel taken care of.
• You've worked closely with a small business owner or founder and understand what it means to own a role, not just fill one.
• You have some background in construction, real estate development, or a related field, or you've picked it up quickly and can speak to it specifically.
• You don't wait to be told what to do. If something's slipping, you catch it. If the calendar's a mess, you fix it.
• You are detail-oriented. Hint: On your first interview, mention which SCORE value you most align with at the end of the interview for huge bonus points.
Role Requirements
• 2+ years of virtual assistant or admin experience
• 2+ years working with clients from the United States, UK, Canada, or Australia
• Must speak and write fluent English (clear, professional, and easy to understand on the phone)
• Must have a reliable backup internet connection
• Experience with CRM tools and comfortable learning new softwares
• Construction or real estate development background is a strong plus
Responsibilities
• Serve as the first point of contact for clients: answer and return phone calls, handle inbound inquiries, and make a great first impression every time.
• Book estimates and coordinate site visits for the owner to go assess and bid projects.
• Follow up on old leads and keep the pipeline moving.
• Manage the owner's calendar and help him stay on track day to day.
• Turn owner-provided site measurements and notes into quotes and proposals.
• Create and optimize routes for field visits (grouping locations efficiently).
• Coordinate foremen and temp labor: communicate with staff, confirm crew availability, and make sure jobs are covered.
• Keep things organized behind the scenes so the business runs smoothly even when the owner is unavailable.
Benefits
• Effective immediately:
7 paid company holidays (major U.S. holidays listed in original JD)
Regularly paid company social events & game nights
Bi-monthly team training
• After 3 months:
1 local holiday choice per year
$100/year professional development allowance
One-time $50 workspace reimbursement
10 days PTO / 3 sick days per year
• After 1 year:
Healthcare reimbursement up to $50/month (eligible expenses)
An additional one-time $50 workspace reimbursement
Possible year-end bonus (company discretion)