Decrease ramp-up time and reduce employee turnover
Hi, we're Your Startup Operations. We help startups effectively onboard new employees. Our processes and procedures make sure your employees get the information they need to do the job right. Never worry about another painful onboarding experience again.
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What does your onboarding look like?
Good Onboarding
Bad Onboarding
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Your team clearly understands the company vision and goals and works synchronously to achieve it resulting in achieving company OKRs and KPIs.
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Employees feel excited and engaged because they have the resources they need to do their job successfully, resulting in higher retention and productivity.
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Your employees are autonomous because they understand the expectations of their role
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Your company maintains great branding and reviews on company review sites, resulting in attracting better candidates in your recruitment.
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Your Managers are productive with their work while being able to support new employees with their onboarding.
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Employees don't understand the expectations resulting in a disjointed experience and slow ramp up
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Your have high employee and client turnover resulting in high costs in recruiting, training and HR.
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New employees don't know who is responsible, leading to resentment when things slip.
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Employees don't know who to ask for help so make mistakes or are frozen in inaction
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Your Managers are being asked the same questions or topics covered during the onboarding and training, decreasing their productivity in with their own job.
We specialize in Onboarding Processes for Startups
Are you a founder with...
Less than 50 people
You have a team with under 50 people, mix of contractors and employees. Every time you hire a new person, it's a scramble to get their onboarding together. Managers are wasting time repeating themselves and losing productivity in their actual jobs to try and train. Your new employees are feeling lost and uncertain of what their role is or even what to do.
No FT HR or Ops Team
You're growing and Sales and Product/Client Services is your primary focus in your first hires. However, you now have around 20 or even 40 employees and you're getting questions about HR or about a certain process. Who's answering or providing support here? Everyone, which typically means no one. You're not quite ready to make an investment to hire a full time HR or Operations person but you know you need some processes in these areas.
No Time
You're growing and hiring and stressed because everything is chaos and you don't have time to do it all. You know you need proper onboarding so your employees can ramp up as quick as possible but no one has the time to actually develop this onboarding process. It's time to make the investment to properly onboard and set each of your team member up for success.
Hi, I’m Jenna!
I love to bring order to chaos. I am driven to build processes, manage resources, and to create solutions and KPIs that progress towards the company’s vision.
As a former entrepreneur and having spent years working closely with other entrepreneurs I have extensive experience across the Startup Operations spectrum including; HR, Finance, Operations, Recruitment, Management, Sales, and Marketing
I’ve scaled several startups from 6 figure startups to successful 7 figure businesses by setting the right foundations, hiring the right people, and working closely with CEOs to bring their vision to life. My passion in operations and organization has led me to start my own agency to be able to serve and help more startups.
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Mission Bay
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Hayes Valley